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A Global Gaming Business Publication PROGRESSIVE PRODUCTS PREVIEW Association of Gaming Equipment Manufacturers Inside G2E 2023 What to look for in the world’s largest gaming trade show Cashless Kiosks Why casinos are looking to make payment processing seamless On With The Show! How entertainment is moving to the next level in the casino business INTERNATIONAL COMPANIES LOVE G2E AGEM LOOKS TO THE FUTURE GAMING’S PROGRESSIVE PRODUCTS WHO’S EXHIBITING @ G2E 2023 EditionCriminal Background Checks License History Verifications Past Employment Verifications Drug & Alcohol Screening Fingerprinting Continuous Monitoring Vendor Screening Fully Integrated Paperless Process Custom Built Solutions In-depth Background Screening for Tribal Enterprises.4 P 3 PROGRESSIVE PRODUCTS PREVIEW 2023 COLUMNS 58Purchasing What Should You Look For in a Vendor? Carl Long 64Acres Manufacturing 64 AmericanChecked 66 AGS 66 Aristocrat Gaming 67 Axes.ai 67Bluberi 68 CasinoTrac 68 Cuningham 70 Dynamic Gaming Solutions 70 Eclipse Gaming Systems 72ETG/Aruze Gaming Global 72 Everi 74 Gaming Arts GGB COVER STORY 10 That’s Entertainment From sound to lighting, video boards and everything else needed to put on a show in a casino, advanced technology is allowing the modern entertainment extravaganza to flourish. By Marjorie Preston FEATURES 50 AGEM Looks to Future With a stabilized and growing membership, the Association of Gaming Equipment Manufacturers is planning to enhance its reputation as it moves forward, according to Executive Director Daron Dorsey. By Patrick Roberts 52 International Scope Global Gaming Expo is the largest industry trade show in the U.S., but attendees include a large number of international professionals that ensure a global reach. By Alan Campbell 60 Focus on Kiosks Technological advancements in kiosks have increased their flexibility to where they are a versatile tool for marketers, loyalty clubs, and casino patrons. By Dave Bontempo 74 IGT 76Imagine This 76 Incredible Technologies 78 Interblock 78 JCM Global 80 Kambi 80 Marker Trax 82 Morse Watchmans 82 Novomatic Americas 84 Omron 84 Playtech 86 R2Architects 86 TransAct CORPORATE PROFILES 2023 Edition Focus on G2E 36 Welcome Letter Gaming is Ready to Get Back to Business at G2E 2023 Bill Miller 37 What’s New at G2E 38 Schedule At A Glance DEPARTMENTS 6 Publisher’s Letter 8 Casino Communications With Maureen Beddis, Senior Vice President, Mem- bership & Events, American Gaming Association, and Korbi Carrison, Event Vice President, G2E, RX 16 Progressive Products Highlights of individual products to be displayed at G2E, A-Z by manufacturer 90 Ad Index CONTENTS 42 Exhibitor Directory 46 Floor Map 48 G2E Education 88 G2E Snapshot Images from the show floor Cover Photo of Mohegan Sun Arena in Connecticut, courtesy of Mohegan SunPlayAGS.com ©2023 PlayAGS, Inc. All Rights Reserved. All ® notices signify marks registered in the United States. All ™ and ℠ notices signify unregistered trademarks. A LEGENDARY LINEUP 10.10 .................................................................................................... G2E @ Venetian Expo 10.11 .................................................................................................... G2E @ Venetian Expo 10.12 .................................................................................................... G2E @ Venetian Expo Visit AGS at booth 1253 to get a backstage look at its iconic products.6 T he Global Gaming Expo (G2E) has been a part of my life since… well, since the beginning in 2001. And before that I attended the World Gaming Congress and the International Gaming Business Exposition (IGBE) going back to the 1980s. And let’s not leave out the International Casino Exposition (ICE) held every year in London (until 2025 when it moves to Barcelona). I always enjoy meeting my colleagues and friends who I’ve connected with throughout my long career. But until this year, I didn’t really appre- ciate how important that is. Some of our readers know that I had a health scare earlier this year. I had open heart surgery in early May and was on the operating table for more than seven hours. That brush with death has made me appreciate G2E and every opportunity to network with people that I didn’t think I’d see again. And the older I get the more friends I lose. Unfortunately, several close friends have passed in the last year, giving me more appreciation to just be alive and well. Like many who have gone through an incident like this, the world seems brighter, the air sweeter and you realize the very fact that life is to be lived with joy—and every aspect should be cherished. Of course, I’m old enough to already have en- joyed life to its fullest. I’ve had several careers, from musician to editor to publisher, and I’ve learned much from each of them. And coming so close to the end has shown me that family, friends and rela- tionships are to be treasured. That’s why G2E and other gatherings of this sort are opportunities to renew relationships and friendships that bring you joy, that teach you things you may have forgotten because life moves so quickly. It may seem a bit trite, but if you take time to smell the roses, you won’t regret it. As for G2E, I look back on what my small role had been in its growth. I like to think that the show’s commitment to education continues the im- perative that I tried to include when I helped to put together the program. This year’s education pro- gram is as good as it ever was. The depth of the learning and the breadth of the subjects is awesome. If you can’t find something that interests you, some- thing that piques your curiosity, you’re not really trying. And many of the speakers are new and fasci- nating, and truly worth your while to go out of your way to hear their views. At the time of this writing, the Keynote Pre- sentations have not been announced but it’s always standing-room-only when the speakers are finally announced. Don’t miss them. And as I already pointed out, the networking opportunities are second to none. Most attendees will get invitations to private parties or receptions, but don’t miss the Welcome Reception on Mon- day evening. That’s always a way to connect with colleagues you may have missed over the years. But the highlight of G2E is always the show floor and the products and technology that are on display. And this year’s G2E is no different. Technology has been advancing more quickly every year, and much of that is in the payment processing space. To be able to seamlessly transfer money from your bank account to your gaming budget is not so unbelievable anymore. And the protections built into these systems to prevent problem gambling are also quite impressive. But the stars of the show are, of course, the slot manufacturers who pour millions of dollars into their stands for the three days of the show. When you see some of the products that the slot manufacturers are displaying, you will truly have your mind blown. And of course, slot machines can mean many things these days—historic horse racing games, Class II games, skill games, and the list goes on. And even if you’re not yet in the iGaming space, you have to witness the amazing displays of- fered in the special iGaming Zone at this year’s show. Ready or not, iGaming is coming and you must get up to speed or get left behind. But once again, the value of G2E, at least to me, is the chance to renew old friendships, to catch up with career and personal changes in their lives, make new friends and to simply enjoy being alive! All You Need Is Love 2023 EDITION PROGRESSIVE PRODUCTS PREVIEW By Roger Gros P 3 PROGRESSIVE PRODUCTS PREVIEW 2023 Roger Gros, Publisher | rgros@ggbmagazine.com twitter: @GlobalGamingBiz Jess Marquez, Editor jmarquez@ggbmagazine.com Frank Legato, Managing Editor |flegato@ggbmagazine.com twitter: @FranklySpeakn John Reger, Associate Editor jreger@ggbmagazine.com Monica Cooley, Art Director mcooley@ggbmagazine.com Terri Brady, Sales & Marketing Director tbrady@ggbmagazine.com Becky Kingman-Gros, Chief Operating Officer bkingros@ggbmagazine.com Lisa Johnson, Communications Advisor lisa@lisajohnsoncommunications.com twitter: @LisaJohnsonPR Columnists Carl Long |Bill Miller Contributing Editors Dave Bontempo twitter: @bontempomedia Pamela Jones |Marjorie Preston _______________ • • • • • • • • • • • • • Official Publication GGB Publisher’s Letter.ai.aiNext >